Shipping & Returns
Please note that we have temporarily had to suspend delivery to the EU.
Our online shop is operating with reduced staff, so orders will take longer to fulfil. Please allow extra time for your delivery.
If you need any further information please email our online shop shakespeareshop@
Where possible, all our deliveries are fulfilled by Royal Mail, Parcelforce or Yodel and we ship throughout the world. The shipping cost for your order will be displayed once address information has been entered, prior to any payment being taken at the online checkout. We calculate the cost of shipping by weight and parcel size. Please see the table below for an approximate guide to our shipping costs.
Estimated Shipping Prices
|All UK orders over £30||FREE||
|Up to 100g||£1.99||£4.99||£7.99||£9.99||£10.99|
|100g - 750g||£3.99||£8.99||£14.99||£16.99||£18.99|
|750g - 1kg||£3.99||£9.99||£16.99||£19.99||£21.99|
|1kg – 2kg||£5.99||£12.99||£22.99||£28.99||£29.99|
|2kg – 5kg||£15.99||£16.99||£59.99||£89.99||£89.99|
|5kg – 10kg||£29.99|
*Based on Royal Mail International shipping zones. Please click here for further details.
Exceptional delivery charges - We reserve the right to vary the standard shipping charges as shown in the grid above on certain items which are unusually high in weight, volume or value.
Worldwide price for large orders over 6kg are available on request from email@example.com
For UK orders, please allow up to 5 working days for delivery. (Excludes Weekends & Bank Holidays).
Any UK order with an item total value of over £30 is eligible for free shipping and this will be automatically provided at the checkout.
International Delivery Destinations
We ship parcels to customers throughout the world, wherever possible. If you have any queries or concerns please Contact Us. Please allow up to 10 working days for delivery to Europe, and up to 28 working days for delivery to the rest of the world (Worldwide).
Any orders over 5kg in weight, please Contact Us for shipping costs.
If, for any reason, you need to return received goods to us (please read our Terms & Conditions), please let us know within seven working days why you wish to return the item(s) by emailing us at firstname.lastname@example.org. We will then be in touch to make suitable arrangements. Please return the package to:
SBT Trading Ltd
Unit 6, Avenue Farm Road
If, for any reason, you are not satisfied with the goods you receive, please email us in the first instance, with your details and a summary of the fault to email@example.com and we will contact you to make suitable arrangements to either refund the sale or replace the faulty goods.
SBT Trading Ltd
The Shakespeare Birthplace Trust
The Shakespeare Centre
Main Switchboard Telephone Number: 01789 204016
Registered Charity number: 209302
Terms and Conditions
Please follow this link to see our Terms and Conditions