*Last posting dates for Christmas*

We will endeavour to ship your order as quickly as possible but, based on the Royal Mail guidelines, we recommend the following last dates for shopping online to receive your order in time for Christmas:

United Kingdom: Friday 16th December

Mainland Europe: Monday 12th December

Worldwide: Monday 4th December

 

Shipping & Returns

Where possible, all our deliveries are fulfilled by Royal Mail, Parcelforce or Yodel and we ship throughout the world. The shipping cost for your order will be displayed once address information has been entered, prior to any payment being taken at the online checkout. We calculate the cost of shipping by weight, so please see the table below for a detailed breakdown of our shipping costs.
 

Shipping Prices

Weight UK Europe Worldwide

All UK orders

over £30

FREE
0kg – 0.9kg £3.99 £5.99 £8.99
1kg – 1.9kg £6.99 £9.99 £14.99
2kg – 3.9kg £10.99 £13.99 £21.99
4kg – 5.9kg £14.99 £16.99 £27.99
6kg – 7.9kg £18.99  
8kg – 9.9kg £22.99
10kg – 19.9kg £26.99

Worldwide price for large orders over 6kg are available on request from onlineshop@shakespeare.org.uk


UK Delivery

 
For UK orders, please allow up to 5 working days for delivery.
Any UK order with an item total value of over £30 is eligible for free shipping and this will be automatically provided at the checkout.


International Delivery Destinations 


We ship parcels to customers throughout the world, wherever possible. If you have any queries or concerns please Contact Us. Please allow up to 10 working days for delivery to Europe, and up to 28 working days for delivery to the rest of the world (Worldwide).

 

Returns Address

If, for any reason, you need to return received goods to us (please read our Terms & Conditions), please let us know within seven working days why you wish to return the item(s) by emailing us at onlineshop@shakespeare.org.uk. We will then be in touch to make suitable arrangements. Please return the package to:
 
SBT Trading Ltd
Unit 6, Avenue Farm Road
Stratford-upon-Avon
Warwickshire
CV37 0HR 
UK 

 

Faulty Goods


If, for any reason, you are not satisfied with the goods you receive, please email us in the first instance, with your details and a summary of the fault to onlineshop@shakespeare.org.uk and we will contact you to make suitable arrangements to either refund the sale or replace the faulty goods.
 
Registered Address
SBT Trading Ltd
The Shakespeare Birthplace Trust
The Shakespeare Centre
Henley Street
Stratford-upon-Avon
Warwickshire
CV37 6QW
UK 
 
Main Switchboard Telephone Number: 01789 204016 
 
Registered Charity number: 209302 
 
Terms and Conditions 
Please follow this link to see our Terms and Conditions 
 
Data Protection 

The Shakespeare Birthplace Trust will comply at all times with the provisions and obligations imposed by the Data Protection Act 1998. We only use your personal information in accordance with our Privacy Policy. Please take the time to read this, as it includes important terms which apply to you.