*Last posting dates for Christmas*
We will endeavour to ship your order as quickly as possible but, based on the Royal Mail guidelines, we recommend the following last dates for shopping online to receive your order in time for Christmas:
United Kingdom: Friday 16th December
Mainland Europe: Monday 12th December
Worldwide: Monday 4th December
Shipping & Returns
Where possible, all our deliveries are fulfilled by Royal Mail, Parcelforce or Yodel and we ship throughout the world. The shipping cost for your order will be displayed once address information has been entered, prior to any payment being taken at the online checkout. We calculate the cost of shipping by weight, so please see the table below for a detailed breakdown of our shipping costs.
All UK orders
|0kg – 0.9kg||£3.99||£5.99||£8.99|
|1kg – 1.9kg||£6.99||£9.99||£14.99|
|2kg – 3.9kg||£10.99||£13.99||£21.99|
|4kg – 5.9kg||£14.99||£16.99||£27.99|
|6kg – 7.9kg||£18.99|
|8kg – 9.9kg||£22.99|
|10kg – 19.9kg||£26.99|
Worldwide price for large orders over 6kg are available on request from email@example.com
For UK orders, please allow up to 5 working days for delivery.
Any UK order with an item total value of over £30 is eligible for free shipping and this will be automatically provided at the checkout.
International Delivery Destinations
We ship parcels to customers throughout the world, wherever possible. If you have any queries or concerns please Contact Us. Please allow up to 10 working days for delivery to Europe, and up to 28 working days for delivery to the rest of the world (Worldwide).
If, for any reason, you need to return received goods to us (please read our Terms & Conditions), please let us know within seven working days why you wish to return the item(s) by emailing us at firstname.lastname@example.org. We will then be in touch to make suitable arrangements. Please return the package to:
SBT Trading Ltd
Unit 6, Avenue Farm Road
If, for any reason, you are not satisfied with the goods you receive, please email us in the first instance, with your details and a summary of the fault to email@example.com and we will contact you to make suitable arrangements to either refund the sale or replace the faulty goods.
SBT Trading Ltd
The Shakespeare Birthplace Trust
The Shakespeare Centre
Main Switchboard Telephone Number: 01789 204016
Registered Charity number: 209302
Terms and Conditions
Please follow this link to see our Terms and Conditions